Support centre

Helpful answers, without the runaround.

Start here for setup questions, access issues, and general product help. Include your purchase email when you contact the team.

I can’t find my access email

Check your spam and promotions folders first. If it is not there, contact support with your full name and order email.

Confirm that you installed the correct platform version, restarted the platform if required, and followed the included steps.

Keep a screenshot of the step where you are stuck. That helps support identify the issue faster.

Eligible product updates are communicated through the email address associated with your licence.

For help with access, installation, or product questions, contact BlueCandle Labs through either channel below, or use the form.

Email: gopal.singh1@yahoo.com
WhatsApp: +91 73003 47400

Do not send passwords, card details, or brokerage account credentials to support.